Ousourcing the Management of External Resources

Using external human resources (contractors can give firms the flexibility they need in a dynamic and/or project oriented business environment. However, sometimes the increased complexity regarding finding and managing those resources is underestimated. Most companies do have appropriate processes and systems for internal Human Resource Management (HRM) but external resources do not alsways fit into those systems. For example:

• There may be security standards that do not suit external resources to be hold in the same HRM systems used for internal resources.</li> <li>In certain countries current legislation requires a higher level of separation between internal and external resources than offered by the internal system and processes.
• Sourcing strategies may target at limiting the number of service providers for external resources to reduce interface complexity. However, business departments do not want to limit themselves on too few recruitment companies in markets where demand for people exceeds supply (e.g. IT, engineering, etc.).
• Appropriate systems for secure and reliable time tracking may not be in place or not on the quality level required when it’s the only basis for paying contractors and charging customers. Especially when external ressources are used for serving external clients this might be a critial issue as bills are paid on the basis of time sheets and customers are charged accordingly. Companies underlying e.g. SOX may need a solution that is supported by the auditors.
• Standardisation of processes when cooperating with recruitment agencies can reduce work load for internal recruitment and business departments.
• Expense claims must be handled differently compared to internal resources (employees).
• Dealing with individual contractors may be cumbersome as everybody works differently. Starting with contract compilation up to invocing frequencies, reporting, etc. This can cause significant workload on accounting as well as business departments.

What we do

ThinkTank Systems has processes and systems in place to support customers to set up and run the managing of external ressources approprietely. As lean as possible, as effective as required. All our processes and supported by cloud based solutions for easy integration with the systems and processes of our client’s and the client of our clients. We work together with many recruitment companies for different compentence domains, countries and role levels. We can also work with any recruitment or head hunting company that our client likes to work with.

Speak to us

For more information on our servcies and how we work, please contact us any time by phone or email